Privacy Policy

1. Who We Are

OnlyTrue Strategy ("OTS," "we," "us," or "our") is a local SEO and digital marketing agency serving businesses across New England. Our primary place of business is in the greater Boston, Massachusetts area. We can be reached at:

• Email: contact@onlytruestrategy.com
• Phone: 617-329-1413
• Website: onlytruestrategy.com

2. Information We Collect

Information You Provide Directly

When you fill out our free audit request form, contact form, or otherwise communicate with us, we may collect:

• Your name and contact information (email address, phone number)
• Your business name, city, and service area
• The service or pricing plan you are interested in
• Any additional information you voluntarily provide about your business

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type (desktop, mobile, tablet)

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website, analyze site traffic, and understand where visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your audit requests and inquiries in a timely manner
• To provide, manage, and improve our SEO services for clients
• To send you service-related communications, updates, and reports
• To understand how visitors use our website and improve its content
• To comply with legal obligations
• To protect against fraud or misuse of our services

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. How We Share Your Information

OnlyTrue Strategy does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating our website or delivering services (such as email platforms or analytics tools), subject to confidentiality agreements.
• Legal compliance: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With your consent: We may share information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to maintain our business relationship with you, or as required by applicable law. Inquiry and audit request data is typically retained for up to 24 months. Active client data is retained for the duration of the service relationship plus a reasonable period thereafter.

You may request deletion of your data at any time by contacting us at contact@onlytruestrategy.com.

6. Data Security

We take reasonable and appropriate measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you not to share sensitive personal or financial information through our contact form.

7. Third-Party Links

Our website may contain links to third-party websites, including Google, social media platforms, or other marketing resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are intended for business owners and marketing professionals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact@onlytruestrategy.com. We will respond to all legitimate requests within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact@onlytruestrategy.com
• Phone: 617-329-1413
• Website: onlytruestrategy.com